For UK mortgage brokers & IFAs · FCA-regulated

Draft the suitability report,
keep the fact-find private.

For UK mortgage, protection and financial advice practices. Speed up case notes, suitability reports and client emails — with Ai that keeps your fact-finds out of general models and your audit trail FCA-ready.

  • Fact-find to suitability report in 15 minutes. Not 90.
  • Every client interaction logged to a tamper-evident audit chain — ready for FCA SYSC 9 record-keeping.
  • Client data stays inside your firm. National Insurance numbers, income, debt — never trains a general model.
Start free 7-day trial

Instant start. No sales call. No credit card.

app.pophastalabs.com / suitability-report

Draft suitability report

Draft a Mr & Mrs Hargreaves remortgage suitability report using the fact-find and 3 lender recommendations.

SCRS + FCA audit

NINO, DOB, income redacted before send · Full interaction logged to audit chain

4-page report ready for your sign-off:

  • • Client objectives, captured from fact-find
  • • Affordability, stress-test calculation
  • • 3 lender recommendations with rationale
  • • Risk warnings + protection gap identified
A day at your brokerage

Cases closed faster. Compliance tighter.

10:00

Fact-find intake

Client calls with a fact-find you’ve been promised for weeks.

Upload the returned form into their case vault. Your Ai reads every field, flags inconsistencies with what the client told you over the phone, and prepares your prep note for the meeting tomorrow. No name, DOB or income leaves your tenant at any point.

13:30

Suitability report

Fact-find + research to signed-off suitability report — same day.

Your Ai drafts the client-objective section, the affordability narrative, the lender rationale, the risk warnings — all in your firm’s tone and template. You review, you sign, you send. Every draft iteration logged to the audit chain for your compliance file.

15:45

Case chase

“Which cases are stuck with the lender beyond SLA?”

Ask your Analyst in plain English. It checks your CRM, cross-references with submitted dates and lender SLAs, returns a prioritised chase list with drafted emails to each lender case manager. You approve and send.

Monthly

Compliance audit

Compliance review becomes a 20-minute job.

Every Ai-assisted interaction is logged with timestamp, prompt, data sources, and output — FCA SYSC 9-ready. Your compliance lead filters by date, advisor, or client. No more reconstructing files at year-end.

How an FCA-regulated brokerage uses it

Meet Halebank Financial.

A 6-advisor mortgage & protection brokerage in Cheshire. Illustrative scenario — the kind of firm that signs up in week one.

I’d looked at four Ai tools and every single one wanted a customer’s NINO and income to work. That’s a non-starter under FCA rules. Other Me is the first one where the architecture actually stops that data leaving us. My compliance lead signed off in an afternoon — and we’re writing suitability reports three times faster.
DJ

David Jarrold

Principal · Halebank Financial

The problem

Suitability reports (the FCA-required document showing why a product fits the client) were taking 90 minutes each. Every previous Ai tool the brokerage tried wanted NINOs and income figures in the prompt, which was a non-starter under FCA rules. SYSC 9 record-keeping (the FCA rule requiring advisors to keep enough records to reconstruct any piece of advice) was a manual file-assembly job every month.

How Other Me solved it

They switched to Other Me. Fact-find to report dropped to 15 minutes, with NINOs, DOBs and income figures auto-redacted as placeholder tokens before the model saw them (so the Ai saw “[NINO]” instead of the real number). Every advisor interaction was logged with advisor ID, timestamp, data sources and output to a tamper-evident chain — a log the FCA reviewer can examine and verify nothing was altered.

What changed

Three times as many suitability reports issued per week. The compliance lead signed off the architecture in an afternoon — any piece of advice could be reconstructed within minutes. SYSC 9 record-keeping became automatic.

3x

Faster suitability reports

100%

SYSC 9-ready audit log

0

NINOs / incomes shared with general Ai

1 day

Compliance sign-off

Halebank Financial is an illustrative firm. Real named customers will replace this as we onboard through 2026.

FCA SYSC 9-ready

The audit your compliance lead can actually sign off.

SYSC 9 requires record-keeping of “sufficient information to reconstruct” advice given. Generic Ai tools make that harder. SCRS makes it structurally complete.

UK Patent App No. 2602911.6

1

Tamper-evident advisor audit chain

Every Ai interaction is cryptographically chained. Timestamp, advisor, prompt, sources, output. If a record is altered, the chain breaks — you know, and so does your regulator.

2

PII redaction before send

NINOs, DOBs, income figures, bank details — auto-redacted before any content leaves your tenant for an Ai model. The model sees placeholder tokens, not the client’s identity.

3

Advisor kill switch

Advisor leaves the firm? One click revokes their per-user keys. Their historical case data becomes un-decryptable to them — even if they still have login credentials stored somewhere.

Your stack

Connects to your broker tools.

CRM, finance, case management, docs — all in one governed workspace.

See all integrations →

Small Medium Teams

Everything your practice needs.
One price.

Every Ai model, every integration, every SCRS control — included from day one. No feature gating, no per-seat model fees, no surprise bills.

  • All Ai models (GPT, Claude, Gemini, Grok)
  • Patent-pending SCRS data firewall + kill switch
  • Xero, Zoho Books, HubSpot, Jira, Notion, Airtable, Google Workspace
  • UK data residency, tamper-evident audit log, DPIA artefacts

Small Medium Teams

£99 /month

For your whole practice. Flat price.

£24/mo alternative for families, individuals or small teams on the pricing page.

Start free 7-day trial

No credit card · No sales call · Cancel anytime

FAQ

Answers for FCA-regulated principals.

Does this meet FCA SYSC 9 record-keeping?
Yes. Every Ai-assisted advisor interaction is logged with advisor ID, timestamp, input data sources, model used, and full output — in a tamper-evident chain. Your compliance lead can reconstruct any advice given to any client. That’s exactly what SYSC 9 requires.
What happens to a client’s NINO or income figures?
Redacted before send. The Ai model sees placeholder tokens (“[NINO]”, “[ANNUAL_INCOME]”). The real values never leave your tenant. The redaction is logged too — so you can prove it.
Can I use this for pension transfers / DB advice?
You can use Ai to accelerate drafting and research, but every recommendation remains yours. The tool doesn’t give regulated advice — you do. The audit log captures who signed off what, when.
How quickly can we start?
Under 2 minutes. No sales call, no scoping workshop. 7-day free trial with no credit card. Onboard your advisors on day one.

Instant start

Try it in under 2 minutes.

No sales call. No procurement form. No credit card. Sign up, invite your team, start working with Ai that keeps your client data out of general models.

Start free 7-day trial

No credit card · No sales call · Month-to-month · Cancel anytime

UK-built, UK data residency · Patent-pending Ai Data Firewall · Client data never trains general Ai · GDPR compliant