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Solutions by industry

Built for regulated practices.

The same governed suite, shaped to how your sector works — the workflows, the language, and the compliance obligations that come with handling other people’s sensitive data.

Patent-pending SCRS firewall UK/EU data residency No client data trains models ISO 42001 on track
Outcomes by industry

What changes when the suite fits your sector.

Not a generic CRM with a compliance bolt-on. Each practice gets the same governed core — CRM, email, documents, governance — arranged around the work you actually do and the regulator looking over your shoulder.

Accountancy

From onboarding to filing, without the data exposure.

Bring clients on with AML-minded onboarding, send engagement letters that get e-signed, and run quote → invoice → pay end to end — all while the AI works on tokenised data, never raw financials.

  • Engagement letters drafted and signed in-product, no separate e-sign bill
  • Recurring invoicing and retainers for monthly bookkeeping clients
  • AI triages the firm inbox and drafts replies on redacted content
  • Public Revolut pay page so clients settle invoices in a click
Accountancy solution →
AI · drafting reply
🔒 redacted before LLM
Henderson Ltdclient_4821🔒

The model sees the token. Your team sees the client.

Legal

Matters that stay walled, AI that respects privilege.

Organise work by matter, isolate conflicts with ethical walls, and draft documents fast — with a firewall that removes out-of-scope material before a search result ever exists.

  • Matters with ethical walls and field-level access control
  • Document drafting on content the AI can’t read in the clear
  • Legal hold & eDiscovery, DSAR and audit trail built in
  • Governed share links and a client portal for sensitive files
Legal solution →
Matter · Acme v. Doe
ethical wall · active
OUT-OF-SCOPE RESULTS
0 — removed pre-search

Block-before-search: conflicts can’t surface in the first place.

Mortgage & IFA

Capture to advice, with FCA-minded records.

Run fact-finds, suitability and vulnerable-customer care through governed forms and pipelines — with an audit trail and retention controls that match how your file should look if anyone asks.

  • Flows forms and booking pages capture fact-finds (free with CRM)
  • Pipeline and deals to track each case from enquiry to advice
  • Audit trail, consent and retention controls in Governance
  • Quotes and estimates clients can accept on a public page
Mortgage & IFA solution →
Fact-find · captured
consent recorded
PIPELINE STAGE
Suitability
AUDIT TRAIL
On
Healthcare

Structural privacy for patient data.

Identifiers are tokenised before any third-party model is called, and the vector index holds no readable text — so the AI is blind to who a record belongs to while still being useful to your team.

  • Identifiers tokenised before any LLM call — AI blind to patients
  • Zero plaintext in the index; content sits encrypted, released fail-closed
  • Consent and DSAR tooling for subject requests
  • HIPAA handled by BAA / contract; UK GDPR compliant by default
Healthcare solution →
Index · search
zero plaintext index
NHS 943 476 5919patient_217🔒

Released only after cryptographic verification. Any failure returns nothing.

Built for regulated practices

The controls a regulator expects, in the box.

Every sector here shares the same obligations: prove who saw what, honour subject requests, keep records, and never let an AI wander into data it shouldn’t. Those controls aren’t an enterprise upsell — they’re how the product is built.

🔒

Firewall, not a filter

SCRS enforces permissions during retrieval, so out-of-scope data is removed before any result exists — block-before-search, fail-closed.

PII tokenised before the LLM

11 built-in regex types plus spaCy NER for names, orgs and places. The AI sees client_4821; your team sees the real name.

📋

DSAR, RoPA & consent

Governance module covers subject access, records of processing, consent, DPIA and AI impact assessments — with an immutable audit trail.

Ethical walls & RBAC

Matters with ethical walls and field-level role-based access keep conflicts isolated and limit who sees sensitive fields.

📂

Legal hold & eDiscovery

Place holds, run eDiscovery, and keep retention and residency in one Control Center — UK/EU data residency throughout.

🔓

Leaver kill-switch

HR-lite offboarding ties into SCRS: when someone leaves, their data access is logically revoked — not left to a manual checklist.

UK GDPR compliant & UK Age Appropriate Design Code compliant today. ISO 42001 on track; SOC 2 Type II and ISO 27001 on the roadmap (Q4 2026 / 2027). We never claim a certification we don’t hold.
One suite, one governed core

How a regulated practice runs on Other Me.

The same path whatever your sector — capture work, do it with governed AI, prove it later.

1

Capture

Leads, enquiries and fact-finds come in through Flows forms and booking pages, your bring-your-own mailbox, or website Live Chat — landing as governed records, not loose files.

2

Work with governed AI

Draft documents, triage email and answer client questions with best-model-per-job routing — on content that’s already tokenised, so sensitive data never reaches the model.

3

Bill and deliver

Quote → invoice → pay runs end to end with e-sign and a public Revolut pay page; share sensitive files through governed links and a client portal.

4

Prove it

Every action lands in the audit trail. DSAR, RoPA, consent, legal hold and retention sit in Governance and Control Center for when a regulator asks.

SCRS · firewall active
PLAINTEXT IN INDEX
0
DATA RESIDENCY
UK / EU
A. Sharmacontact_0907🔒
Audit-ready by design
Why it fits regulated work

The AI can’t leak what it can’t see.

Every sector here shares one problem: you can’t point a normal AI at client data. SCRS removes that blocker by construction — so you get the productivity without the exposure, and the audit trail your regulator expects.

How SCRS works →

Don’t see your sector?

If you handle sensitive client data under a regulator, Other Me almost certainly fits. Talk to us about your workflows.

Per-seat pricing from £24/seat. Office editors free with AI; Flows & HR-lite free with CRM.