Everyone says bespoke. Here is the difference: what we build enforces the rules your trade actually has — the check that must happen before the work, the consent that must exist before the message — and the AI inside it never sees a client’s name.
Pop Hasta Labs didn’t start with a pitch deck. We’ve designed, built and operate custom CRMs and governed software for real teams — today, software we build and govern with SCRS serves over 30,000 end users every month. Your bespoke build starts on that same battle-tested foundation, not a blank page.
Nobody wakes up needing an API. They wake up because two systems don’t talk to each other.
Connect Other Me — or SCRS — to the systems you already run: practice management, finance, case & policy tools, data warehouses and line-of-business apps.
Bespoke API endpoints, webhooks and ETL/sync jobs to move data in and out safely — pseudonymised through SCRS before it ever leaves your control.
A custom workflow, portal or internal tool built on our governed platform — the redact-before-LLM firewall, vault and audit trail included by default.
Move your documents, contacts and matters across from legacy systems, mapped and de-duplicated, with a governed audit of what moved.
Embed the governed chat or the firewall inside your own product with your branding — over MCP or a bespoke integration.
A scoped engagement with a named contact, clear milestones and ongoing support once it’s live.
Off-the-shelf CRMs make you bend to their model. We’ve built multiple bespoke CRMs shaped around how a team actually works — the records, the stages, the automations, the reports — and governed them with SCRS so client data never trains or leaks to a model. It’s the same craft behind software that already serves tens of thousands of end users a month.
It depends on scope, and on how quickly we can get answers from you — the rules come out of a conversation, so your availability is genuinely part of the critical path. Most builds run six to twelve weeks from agreed scope to live — nearer six for a tightly scoped build, nearer twelve for a larger custom job with migration or a front end of its own.
Please get in touch and we will quote a fixed scope for exactly what you need. What we will say up front is that bespoke software has a reputation for cost that was earned by other people’s day rates, not by ours — it is very likely cheaper than you think.
A build is finished when it still fits your business a year later. The AMC covers minor updates, small changes, fixes, security patching and support — one known figure a year, not a day rate every time you want a column moved. Larger custom work is quoted as its own piece.
Nothing in them is real: every record is invented and the assistant is scripted. What is real is the behaviour — press the button and watch the software refuse, with its reason and its legal basis.
Consent cannot be signed until the reflection period has run.
A matter cannot open until the conflict check and the identity checks have run.
A care placement cannot proceed until two references are obtained. A warehouse placement can.
A job waiting on parts releases the bay while the work stays open.
A listing cannot be advertised until its own jurisdiction is satisfied — and England and Wales differs from Dubai.
A party cannot be seated until somebody has asked about allergies. House policy, not law. Upstairs, the same book runs six bedrooms on a tape chart.
Every demo runs in five languages and four currencies, from one build — English, Arabic, Spanish, Italian and French; pounds, dirhams, rupees and dollars. Prices are set for each market, never converted.
Not just the system behind it — the public site, the booking journey and the interactive pieces your customers actually touch. Built by the same people, on the same foundation, so the two halves agree with each other.
You don’t have to move onto our product to get governed AI. We integrate the SCRS firewall directly into the stack you already have — your CRM, case or practice system, data warehouse or your own application — so every prompt is redacted and pseudonymised before it reaches a model, and every call lands in a tamper-evident audit trail. Your systems stay yours; the governance layer becomes ours to run.
Two lines on the invoice — so the platform side is predictable, and you only pay for what you actually put through the firewall.
Covers the SCRS deployment, hosting, governance configuration, audit retention, updates and support. Same number every month, whatever your volume does.
Metered on what your systems actually send through the firewall. Bring your own model keys, or let us manage them and pass the model cost through.
And here is the line no automation agency can match: the automation runs on your data, and the AI inside it never sees a client’s name.
A reminder that depends on a person having a good week. A follow-up that happens if the diary is quiet. A recall nobody runs.
Every message is drafted and waits for a human press. Nothing sends by itself — and a message to someone who never agreed to that channel is refused outright, with the reason on screen.
Names, dates of birth and treatments are stripped before the model is called. The audit line records exactly what was removed, on every single draft.
Listing these makes them a standard we hold ourselves to on every build — which is the point of writing them down.
Send the form — the systems involved, the outcome you want, any deadlines. We reply within one working day.
We map the work, agree milestones and give you a clear, fixed scope before anything is built.
We build on SCRS — so redact-before-LLM, the encrypted vault and the audit trail come as standard, not as an afterthought.
Deployed to a hosting region we agree with you at scoping, with a named contact and ongoing support.
A short brief is plenty to get started — we’ll take it from there.
We typically reply within one working day.
Saying who we turn away is worth more than a testimonial — and it saves us both a call.
Every custom build inherits the SCRS firewall and the audit trail. Data residency is agreed at scoping and written into the contract.
Pop Hasta Labs Ltd · United Kingdom
