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Privacy Policy

Last updated: 24 June 2026

This is a template for the Other Me site build. Review and adapt it with qualified legal counsel before publishing.

1. Who we are

Other Me is operated by Pop Hasta Labs Ltd (“we”, “us”), a company registered in the United Kingdom. We are the data controller for personal data processed about visitors to this site and our account holders. For client data processed inside the product on behalf of our customers, we act as a data processor — see our Data Processing Addendum.

2. What we collect

Inside the product, personal data you and your clients enter is tokenised by our Secure Context Retrieval System (SCRS) before any AI model or search index processes it.

3. How we use it

To provide and secure the service, process payments, respond to enquiries, meet legal obligations, and improve the product. We do not use your or your clients’ content to train shared AI models.

4. Legal bases

We rely on contract (to deliver the service), legitimate interests (to secure and improve it), consent (where required, e.g. some cookies and marketing), and legal obligation.

5. Sharing

We share data only with vetted sub-processors needed to run the service (for example, infrastructure, payment and — governed via SCRS — AI inference). A current list is available on request. We never sell personal data.

6. International transfers

We host in the UK/EU and support data residency. Where transfers occur, we use appropriate safeguards such as the UK IDTA or EU Standard Contractual Clauses.

7. Retention

We keep personal data only as long as needed for the purposes above or as required by law. Account holders can configure retention for product data in the Control Center.

8. Your rights

Subject to law, you may access, correct, delete, restrict or port your personal data, and object to certain processing. To exercise these, contact us using the details below. You may also complain to the UK Information Commissioner’s Office (ICO).

9. Security

We protect data with encryption, access controls, the SCRS firewall, a tamper-evident audit trail, and our SOC 2 / ISO 27001 / ISO 42001 programme.

10. Contact

Questions or requests: privacy@otherme.example, Pop Hasta Labs Ltd, United Kingdom. See also our Cookie Policy and Terms.